Cuts + Style + Treatments
Offering the Latest and Most Up to Date Trends
Skill levels are determined by education received, the number of services performed, and the level of client satisfaction. All stylists have received 6-12 months of Basic Training before graduating to the styling floor. Salon Naturale is committed to continuing education. All stylists attend training and education throughout the year in order to increase their knowledge and skills and keep them current with the latest hair and fashion trends.
Arrival
Please arrive 15 minutes prior to your scheduled appointment time. If you arrive 15 or more minutes after your service time is scheduled to start, your stylist may not be able to accommodate the full service based on your appointment and hair type. In consideration of the other clients, service time will not be extended for delayed arrivals and the full price of the service will be charged.
Cancellations/Re-Scheduling
We understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours’ notice for cancellations or re-scheduling. Insufficient notice to cancel or reschedule an appointment is subject to a charge up to the full service value. All no show appointments will be assessed a charge at full value services. Thank you for your understanding; we make our living by reserving time for our clients. We make every effort to schedule enough time for each appointment so as to be on time for yours.
Deposit
When scheduling multiple services that will require 2 or more hours, we require a 50% deposit, which will be non-refundable if cancelled with 24 hours.
Methods of Payment
We accept VISA, Mastercard, American Express, Discover, cash, checks, and debit cards.
Gratuities
Gratuities are not included in any of our pricing. However, gratuities are greatly appreciated for exceptional service.
Child Policy
We accept guests of all ages, however, some services may require parental release before the service can be rendered. In order for all clients to experience a pleasant and peaceful environment, we ask that you do not bring small children into the spa. Children will not be permitted near treatment areas for safety and privacy reasons. They must be under adult supervision at all times.
Gift Cards
Gift cards are non-refundable, may not be redeemed for cash, nor used towards the purchase of another gift card. Gift cards must be presented at the time of service or retail purchase and the available balance will be applied to the transaction. We are not responsible for any lost, stolen, damaged, or unauthorized use of the card.
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